The blue light comes on, but no soap comes out. I thought maybe it was too thick, so I tried watering it down, but it still won't work. Help?!

I have 3 of these for quite some time and I they work very well. I will say that I did change to a hand soap that wasn't as thick as one I started with. Adding water is no help. Also, each one distributes a different amount - not wrong, just different and thats fine.

Can be used for sanitizer ?

After talking to Umbra, they stated that it can only be used with sanitizer if the unit is used frequently. If the sanitizer has a higher alcohol content (they didn't say how much), the alcohol will gradually evaporate and the sanitizer left behind could potentially clog the dispenser. The alcohol helps to keep the sanitizer in a more liquid form.

Colour	Black
Material	Metal
Brand	Umbra
Shape	hand
Number of Sets	1
UPC	028295317320
Net Quantity	1 count
Liquid Volume	2.5E+2 Millilitres
Global Trade Identification Number	00028295317320
Number of Items	1
Color	Black
Shipping Weight	0.47 Kilograms
Item Model Number	1012609-040
Item Part Number	1012609-040
Is Assembly Required	No
Primary material	Metal
Capacity	Also Works with Hand Sanitizer
Number of Pieces	1
Weight	250 Grams
Manufacturer	Umbra
Country of Origin	USA

Otto 8.5oz (255ml) Automatic Hand Soap Dispenser for Kitchen or Bathroom, Black, 8.5 Oz

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