How do you get jammed staples out of this stapler? Specifically ones that shouldn't have been put in there in the first place and are too small.

Pliers and a strong knife that isn't sharp. Be real careful, but you have got to pull and work it out. Sometimes it comes right out and other times you may have to work on it for a while. (I keep 3 different lengths of the manufacturers recommended staples at hand.) Best of luck to you!

how do you load the staples in the Extra heavy y stapler?

Hello - Thank you for your question. This stapler loads from the back where you can see a red tab. Pull out the magazine, insert your staples, and push the magazine back into place. You can see a visual guide on the left half of this image > https://bostitchoffice.com/media/custom/upload/File-1498755205.jpg

The name for this product is "bostitch antimicrobial 215 sheet extra heavy duty stapler, black (00540)" exactly how is it "anti-microbial"?

It's in the product description: "Antimicrobial finish prevents the growth of bacteria on the surface of the stapler."

How can I replace the Insert

You have to move the red button on the back of unit, by pushing in and then releasing it the spring should come out. Reload and slid the spring back in until the red button has locked into place. Some times it takes a few tries. Good Luck!

Manufacturer	Bostitch Office
Brand	Bostitch
Model number	00540
Product Dimensions	38.1 x 21.29 x 8.59 cm; 27.22 g
Color	Black
Shape	Metal
Material Type	Metal
Number of Fasteners	215
Number of Items	1
Size	215 Sheet
Manufacturer Part Number	00540
Item Weight	27.2 g

BostitchOffice 215 Sheet Extra Heavy Duty Stapler, No Jam Technology, Easy Reload, Black (00540)

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