KAFF KOV 70 BA6 70 Litre Built-in Oven with Mechanical Timer | Multi-Functional with Defrost, Internal Cooling Fan and Oven Light | Full Black Tempered Glass Finish, 3 Layer Glass Door (Black)

No installation assistance

I had faced tough time with the brand KAFF and this product.1) the product comes with "1 year warranty". But the warranty is only provided when you make a payment to the technician. In simple words you have to shell out money for getting your technical issues fixed.2) the product has lot of glitches. And its been 3 days since i purchased and 2 days since i registered a complaint. When the technician called he is asking visit charges of Rs 500!!! His tone unprofessional. The service eitherways not provided. When you call Kaff customer care, they register another complaint, and its been two weeks i haven't heard from anyone!!3) if you contact the customer care, they have an appalling attitude towards handling the issue. Keeping the phone on hold and disconnecting it.4) when i called up amazon for help they assigned a "microwave " technician!!!.. and he had no idea of the functioning of this oven.5) so now i am stuck with this product facing all technical difficulties. Noone to help despite the company claiming they give "1 year warranty ".6) My advice is to do a proper survey of the apathy faced by customers who have purchased KAFF products.And if you really want to bet your hard earned money please go for it.

Nice product.

No one is coming for installation and no one is picking number toll free who to contact ?----

The worst service provider. Called about 10 technician to repair my oven and they had no idea what the problem was. Want to get rid of my kaff oven. Do not ever buy the product.