I cannot find the key that it’s supposed to come with

Yes the key comes inside the box

My box doesn't open? Can someone help? Where is the key is it inside the box?

Sorry for your inconvience, 1. Our jewelry box is coming unlocked. The key is inside of the box. You only need to press the two side button at the same time to open the box. When you receive the box, the buckle may be tight and you need to use a little force to open the box. 2. Make sure that the lock is locked or closed. You can refer to our picture. If the lock is H-shaped, it means it is open. You only need to press the button to open it. 3. If the lock is an inverted H shape, means it is locked. You can use small scissors to open the lock by rotating the lock. The key is installed in the jewelry box. I’m very sorry for your trouble.

Any advice how to remove the strong pvc smell?

Using salt for 2 days and then Vacum it and put in sun

Where is the key? I have received the box completely locked and without any key. How are we supposed to open it then?

Sorry for your inconvience, 1. Our jewelry box is coming unlocked. The key is inside of the box. You only need to press the two side button at the same time to open the box. When you receive the box, the buckle may be tight and you need to use a little force to open the box. 2. Make sure that the lock is locked or closed. You can refer to our picture. If the lock is H-shaped, it means it is open. You only need to press the button to open it. 3. If the lock is an inverted H shape, means it is locked. You can use small scissors to open the lock by rotating the lock. The key is installed in the jewelry box. I’m very sorry for your trouble. You also can contact us from your order, we can tell you more details. Thanks for your support.

Manufacturer	Nnewvante
Part number	Black-02
Item Weight	0.64 g
Product Dimensions	17.78 x 23.11 x 8.89 cm; 0.64 g
Item model number	Black-02
Size	9
Color	Black
Style	Transitional
Finish	Black
Material	PU Leather, Velvet
Shape	2 Layer Large Display Storage Case
Number Of Pieces	1
Plug Profile	Table Top
Special Features	Lock
Specific uses	1. Our jewelry box is coming unlocked. The key is inside of the box. You only need to press the two side button at the same time to open the box. When you receive the box, the buckle may be tight and you need to use a little force to open the box. 2. Make sure that the lock is locked or closed. If the lock is H-shaped, it means it is open. You only need to press the button to open it. 3. If the lock is an inverted H shape, means it is locked. You can use small scissors to open the lock by rotating the lock. The key is in the jewelry box. Any other problem please feel free to contact us from your order, we can tell you more details. Thanks for your support.
Batteries Included?	No
Batteries Required?	No

Nnewvante

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