Samsung - Galaxy A71 A716U 5G Fully Unlocked 128GB - Prism Cube Black (Renewed)

First, I always thoroughly research reviews and weigh the negative reviews seriously, and discerning if there is an theme of overall dissatisfaction-especially on specifics. So, although I did see some negative ones...the majority of reviews were pretty good! So although I understand reviews can be subjective based on preferences and expectations, I have to say my experience with this phone and purchase has been ABSOLUTELY INCREDIBLE! 10 STARS!!!**Second, I did order this one after I made the mistake of not realizing I needed to check compatibility of the carrier on an unlocked phone. I know, I know....but to be fair, before this purchase I haven't had a phone upgrade since 2016-not even 4G, sooo. So if you are looking to upgrade a phone and stay with your carrier, make certain your unlocked phone is also compatible with the carrier you use!**Anyway, back to the review.I ordered this 9pm on a Sunday and received it at 8am Monday via Prime. The box it came in was in excellent condition; completely sealed and not a mark on it. I opened the box, saw what looked to be a phone that was in perfect/brand new condition. No kidding! This phone had not a scratch, scrape, fingerprint on it. It had a clear plastic cover over the screen and came with one SIM/SD card key, one USB plug and one USB cord (in original package).As soon as I plugged it in, it was already charged at 44%. Popped in my SIM/SD card. I powered it on and it was FULLY UNLOCKED for T-Mobile. I started the Smart Switch to transfer my data from my old Samsung. Within less than 20 minutes; all of my data, pictures, videos, apps, messages and all other data was fully transferred to the new Galaxy A71 5G.I unplugged the phone when it was at around 88% and have been using it nonstop for about 7 hours to sign in to all of my apps, take many personal and business calls (long ones), many texts as well as customizing my preferences; and it is STILL only at 36%!Calls are crisp, speed with everything is lightening fast, ringers and sounds are perfect and the phone on speaker and Duo/Meet for video calls are amazing. Creative and vibrant screen/colors make this an extra special gift to myself even better and more enjoyable.I am over the moon with this purchase and my teens can't believe I am now in the Cell Phone 21st Century!KUDOS TO THIS SELLER, WELL DONE!!

Update: within 48 hours the battery swelled up cracked the screen and the back it was making a hissing noise and was hot to the touch. Don't buy this phoneSo the phone itself works very well. Actually showed up in near perfect condition. however, the charging block that was sent with the phone is absolute garbage. It made the phone so glitchy that you can't use it. I had to go out and buy a new charger for it. I wish that the sellers would do a better job of trying to help their customers actually be able to use the phone. The brick they sent could have destroyed the phone. That being said. So far the phone is great. And I highly recommend this model. Just not this seller.

I had this phone for 5 days. 3 days I did nothing with it. After I charged it each day the battery went down maybe 3 to 5%. The day I added everything to it it kept connecting to the charger. Then I started using it and it seemed like it was being recorded while I was on the phone. The speaker phone seemed to sound like it was under water. So the second day actually using it I came here to get a replacement. Mind you nothing was wrong with the charging of the battery. I plugged it up last night (right after ordering a replacement) and it charged fine. and I went to bed. I woke up to the phone bring almost dead. I unplugged and replaced. Nothing. I realized I needed to factory reset the phone to send it back. As all my personal information is now on the phone. So I tried to factor reset it. It was at 9%. So it wouldn't. Because it needed to be at 10%. The phone began to rapidly lose charged until it got to 3%. I realized the wifi and location was off. So I turned those off. At 3% I was able to remove all the things from the phone but couldn't find the trash to make sure. So I canceled the replacement and I'm charging the money I paid for this one as a NEVER AGAIN LOST! Because I WILL NOT send it back with the possibility of all my information being in the phone. I don't trust this. I feel like this was done on purpose to get information when we send them back.

The chart that shows the network carriers is backwards. The green checks are not compatible (or at least the two I tried, straight talk and Xfinity). But the one with the red X is compatible, which is cricket. This is the most important information! A good quality phone that is incompatible with your carrier is useless! AMAZON needs to have this changed. It caused me problems and I almost returned the phone. I literally had my Xfinity account setup and my sim card ready. I only give it a 4 star because the phone itself is good so far but the compatibility issue is a problem!

The media could not be loaded. This phone is really nice, it works perfect, the camera quality is excellent, the sound quality is good and clean also. The phone is light weight.

I'm not going to lie, I wasn't so sure about ordering an renewed phone from Amazon. In the description, it states that this phone is unlocked. After I purchased this phone, I read multiple reviews stating that this phone doesn't work with total wireless ( which is the carrier i use ). I also read multiple reviews stating that the phone isn't unlocked at all and that it only works with certain carrier's. After reading that, I was disappointed and worried that I was going to have to return the phone for a refund. But, then I received the phone in the mail. And it is in-fact unlocked and works with total wireless. The phone has no scratches, or anything! This phone looks brand new, I could never tell it was renewed. The fingerprint is an amazing feature that works so well! The facial recognition isn't as fast as the iPhone x series, but it does work very well. I enjoy this phone very much, it's worth every penny! And the camera, 😍😍😍. I could be a photographer with only using this phones camera. ( just kidding ). The camera quality is amazing though!