🚀 Rise Up and Roll Out in Style!
The NOVA Phoenix Rise UP Rollator is an innovative upright walker designed to enhance mobility and comfort. With adjustable padded forearm cuffs, a lightweight and foldable frame, and all-terrain wheels, it provides users with the support they need for both indoor and outdoor adventures. Suitable for individuals between 5'2" and 6'0" and capable of supporting up to 300 lbs, this rollator is the perfect companion for those seeking independence and ease of movement.
H**A
As advertised! Issue with FedEx delivery (not seller’s fault but want them to know!)
Saw this Nova Phoenix Rise Up walker/rollator at a show room locally but they were charging more and not including the bag and cane holder the QR code shows so I came online and was VERY happy to find one (in purple!) for my mom! All pieces were included. The instructions were a bit frustrating, but that’s not the seller’s fault (it is NOT difficult to put together, I just found them confusing as the photos are close ups of individual pieces). The packaging was decent- one of the handle bars had a very compressed foam hand hold piece, but hoping that will puff up as it’s no longer compressed in the box. The product shipped in the box identifying what it was (I was not given the option to hide the packaging at checkout).My concern is (in my area this is a frequent issue) FedEx did NOT ring my doorbell. I put those instructions in at check out. I have this issue with all delivery services in my area, but because the package was handed off to FedEx, the delivery notifications were delayed via the Amazon tracking. Seeing as this is an expensive and important piece of equipment, and I did not see a way to require a signature upon delivery, I was happy I had not left my house ten minutes earlier or it would have sat out in the open for two hours and no one would have realized it had been delivered.So far, mom is very happy with the product! It’s not as adjustable as other upright rolling walkers I have seen, but it was half the price and the fun colors and available customizable add-ons have her very excited to have this for her first ever upright mobility aid. Very much hoping this helps improve her posture, core strength, and general mobility, along with the hand pain she’s developed as she will no longer hunch down towards the more common options.
T**.
Great Walker/Rollator! Great Seller Response!
I just got this walker/rollator because I was getting tired from walking using my regular walker/rollator because I am in a constant bent over position when walking. I'm glad I brought this walker because I now realize that I have to relearn how to walk properly with the proper posture. I think that this walker is going to allow me to do that. In addition, it's lightweight so I can move it around with a lot less effort than with my regular walker/rollator.The seller (Alarmed) is also AMAZING!!! I ordered the product and it was shipped quickly so I could begin my journey to walking more upright again! I tried to order this product from another seller on Amazon and was greatly disappointed and I had to get a refund. Don't make the mistake I made. Order this product from Alarmed so you can receive the product you ordered quickly.
M**H
Came scratched and patched
First off, this is an incredibly well designed walker! It is easily adjustable for people taller than I am (I am 6’ tall). It is very very solid and easily maneuverable. It comes substantially assembled with excellent instructions to guide you through what remains and how to use it. This was a big big improvement over other units I tried.This is the unit you want, hands down.Now for the disappointing news: it came with numerous scratches where the frame obviously got banged up after painting, and then someone did a crude job covering it up with touch up paint which didn’t completely match. Basically, it was scratched and patched in several places. It is carelessness on the part of the team who assemble these. If you paid a similar price for a bicycle, you would justly expect the paint to be new and without blemish. This unit really should have been advertised and sold as a factory reject. If I had purchased from a store, I would definitely have returned it for exchange. It is more painful to return to Amazon than I really want to deal with.So, really excellent walker, but with a pretty significant drawback.
S**N
Great!
I love the foldability. I love the color. This glides well. It helps ensure good posture. The arm rests reduce the pressure on my hands and wrists (I have chronic hand pain). The bag is adequate for my belongings. The seat works well for me when I need to rest.
P**R
Gait
This walker helps make your walking natural after walking with a cane or standard walker, because there is plenty of room to expand your leg forward. I could go faster more comfortably with this walker. Also this maneuvers nicely over rocks and grass.
M**R
Falls apart in less than a year
I’ve had it less than a year and it’s falling apart, the bolts are falling off , we’ve had to replace with our own… I love the color which is why I bought it and the fact that I could use it outside easier ..but it is falling apart .
P**!
BIG DEAL
Okay I’m happy with the chair it’s self it really allowed me to enjoy an outing that I would have normally declined, because it would’ve been impossible to stand, or walk over 3,500 steps in one day. I m happy it arrived before scheduled excursion. HOWEVER!!! I did extensive research looking for the ROLLATOR that didn’t require a lot of assembly. NOVA VIDEO showed the chair seat and wheels already assembled with only the top half left to. I was so impressed. BUT IT ARRIVED IN MANY PIECES. Thankfully it arrived Saturday which left one day to figure out all the details and pieces to get up and running on Monday. DISAPPOINTED IN THE MISINFORMATION. THRILLED OVERALL SMOOTH WHEEL MOVEMENT. The ability to walk upright with less stress and strain on my body. Already recommended to my friend with caution about poor information on assembly requirements. Also I had to remove the top part to fit in a BMW AND FORD ESCAPE TRUNK. Sister says it rather heavy. So if you’re like me and can’t lift 5 pounds you’ll need help transporting from home to car.
C**E
Very large and heavy
I had/used a Nova Star 6 for 2 years before an injury forced me to use a platform walker.Overall, I like Nova because the Nova are sturdy.BUT, on this model, the front wheels are unweildy and don't turn/rotate nicely. I have to fight the walker every time I need to make a turn at a corner or to walk around the house.The wheels should be easier to handle and not be so difficult.Disappointing purchase.
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