Desertcart Logo

Q: I recently purchased one. Was anything in plastic packaging? The item I received looks a bit used...

Hi Tamara. We have been pulling our hair out trying to get to the bottom of this, but I think this explains it all. It's been a long 24 hours of back and forth talks with Amazon about this issue. Apparently, Amazon uses its discretion to determine if a customer return is considered "New" and "Sellable". That means that whatever Amazon employee receives the item back from another customer return decides... but they don't even have to open the box. A box can look in perfect condition and they put it back on the shelf (so to speak). We have had just 5 similar complaints in the last 1.5 months, so it's very rare. However, this truly bothered us because we only sell brand new items directly from our manufacturer. Amazon does not have a solution for me (which is CRAZY). I am so very sorry about this. I'm really glad you reached out. We have refunded your entire order and sent out a new wipe warmer to you. Please, accept our apology.

Q: Is this big enough to hold adult wipes

Adult wipes, "All Purpose Personal Washcloths" from Kroger (7.9"X 12.5") will barely fit, if you remove the wipes from the package, and have them facing the same as when they were in the package. They'really too wide though. Also Tranquility Premium Protection Cleansing Wipes (9"X 13") won't fit at all. The inside dimensions of the Hiccapop are 7.75" L X 5" W X 3.5" D. You'll have to take a measuring tape to the store to find out what the dimensions are of the wipes, because that info isn't on the package: only the unfolded dimensions are displayed. Had some from Costco that fit, but they're no longer available at my local store. Hope this helps. This is a great product, though I wish they would make one designed for the largest adult wipes.

Q: Do you have to take the wipes out of the plastic holder before you put it in the warmer?

I never take them out. I’ve been using this for 15 months. I just take the plastic lid off and have never had a problem. The Costco wipes are too big but the target brand wipes fit perfect

Q: Can you leave the wipes in their package and put them in the warmer? Or do the wipes have to be taken out and put directly in the warmer?

Thanks so much for reaching out! We advise that you remove the wipes from the packaging before placing them into the Wipe Warmer. Cheers!

Deliver to Morocco

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🔥 Keep your baby cozy and your nights hassle-free!

GENTLE NIGHT CARE - Soft built-in changing light lets you handle late-night diaper changes without harsh room lights.
MOISTURE LOCKED IN - Innovative silicone seal prevents wipes from drying out or browning—always fresh and ready.
SAFETY FIRST ALWAYS - Low voltage power adapter ensures ultimate safety with a free lifetime warranty registration.
WARMTH THAT COMFORTS - Top-heated design keeps wipes perfectly warm for your baby’s delicate skin.
FITS ALL YOUR FAVORITES - High-capacity case holds any brand or flushable wipes, so you never run out mid-change.

The Hiccapop Baby Wipe Warmer combines a top-heated design and silicone moisture seal to keep wipes warm and fresh. Featuring a built-in soft night light and a high-capacity universal dispenser, it supports all wipe brands including flushable types. With over 5 million units sold and a low voltage power adapter, it offers trusted safety and convenience for modern parents.

Have a Question? See What Others Asked

I recently purchased one. Was anything in plastic packaging? The item I received looks a bit used...

Is this big enough to hold adult wipes

Do you have to take the wipes out of the plastic holder before you put it in the warmer?

Can you leave the wipes in their package and put them in the warmer? Or do the wipes have to be taken out and put directly in the warmer?

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

979 DH

Duties & taxes incl.

Moroccostore

Free Shipping

with PRO Membership

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

View all Trustpilot reviews

Product Dimensions	10.5 x 7.5 x 5 inches
Item model number	HP-WWCL-GY
Safety warning	Safety warning not applicable
Material Type	Silicone
Material free	Silicone
Additional product features	Flushable, Water Based
Number Of Items	1
Batteries required	No
Item Weight	2.09 pounds

hiccapopBaby Wipe Warmer and Baby Wet Wipes Dispenser | Baby Wipes Warmer for Babies | Diaper Wipe Warmer with Changing Light

Description

Specifications

Have a Question? See What Others Asked

Common Questions