Tilami Rolling Backpack 18 inch Wheeled Laptop Backpack School College Student Travel Trip Boys and Girls, Alpaca

***Update*** I don't normally write reviews so I don't expect much past sharing my experiences with products, good or bad. So I was surprised when the seller contacted me and offered to replace the bag. The backpack is designed to last at least 2 years with normal use. Long story short, they replaced the backpack for my son and made the process easy. My son was extremely happy. He said the backpack turns on a dime, much easier to move around than the previous bag. I am pleased about not only the customer service of this company but the quality with this new backpack seems to have been upgraded. Overall customer service has changed my mind on this product. It's a quality bag and the company is willing to stand behind their product. 5 Stars. I bought this backpack for my 11 YO son for middle school. The school doesn't have lockers. He is visually impaired and needs extra tools to help him see and move around (cane, audible reader, etc). I bought the shark print because that's his favorite. It was a decent backpack for the price. The wheels are noisy and if not properly packed, the whole thing tips over. These things can be overlooked somewhat. However, the handle broke off last Friday. It can't be fixed and the whole thing is now garbage. I bought end of May 2021. It's barely March 2022. I wouldn't recommend this bag.

While it took a while for the package to arrive, it worths the waiting time. My niece loves the backpack! She enjoys rolling it to school everyday. It has sufficient capacity for electronic gadgets, heavy books and essential items needed for middle school students. It will be easy for her to use the backpack for her travel too, although so far she only uses it for to school. It may take more using time to review about durability, but the well designed backpack seems to be well built and hopefully lasts long.

Sturdy bag with solid base that can stand without tipping over. Much better than previous roller backpacks that we’ve purchased for my daughter.

I purchased this at the beginning of my daughter's first year of middle school. I know how many books and items they have to carry and I did not want all that weight on her growing spine! She loved the convenience of rolling around the campus and her friends quickly wanted one as well! She has stairs at her school and the bag took being dragged up and down them for 9 months pretty well. The telescoping handle got jammed once, about 5-6 months in. It took be a bit of force but I was able to unjam it. It still works but it is now a little hard to pull it back up if it is totally pushed into the housing. in addition, a secondary compartment's zipper off the track so now that doesn't close. It has scuffs and wear on the bottle holder netting but its honestly held up decently well for hard daily use over 9 months! No holes and no wheel issues at all. However, since it is pretty scuffed up, she can't zip that one compartment AND a new school year is about to begin, I am here to buy her another one. I was going to go with a competitor brand this time but after reading failure reviews, I think I will stick with what works!

I purchased this backpack in August 2022 and it last a Full 2 school years . My son carries everything whether he needed it or not ( usually not) and it was filled to the max for the whole two years ! He’s now going into 8th grade and needs a new one - bigger than 18” however I wanted to provide a review . This bag lasted and he was rough with it.

Great quality!

UPDATED REVIEW: 8/18/23 Customer service reached out to me regarding the backpack and the zipper issue. At first they offered a full refund, but I really wanted the backpack to work so I asked if they could do a replacement because I did believe that perhaps the bag we got was defective. They agreed to a replacement and sent out one immediately after the discussion. The bag arrived pretty quickly and this one's zippers are functioning normally. We tried zipping and unzipping it quickly, haphazardly, etc and it stayed aligned. My kid gets her rolling backpack with working zippers and we're pleased. Customer service is absolutely amazing. ---------------------- OLD REVIEW: 8/7/23 Wish I didn't buy this so early for my middle schooler because I would have done an exchange or a return if it happened again. The zipper keeps misaligning and it keeps splitting open. The bag isn't too full that it can't close correctly, the zipper teeth just don't meet right in some spots unless we zip it very, very slowly. Maybe I got a defective bag, at least I could only hope so given the price, but I would have done an exchange to see the other one did the same thing. So unfortunate that I'm out $80 for something that we have to treat gingerly when it's an item I bought specifically for durability.

Excelent product

La compre para mi hija, ella como yo quedamos contentas con el producto, es muy bonita además de que es amplia y resistente. Personalmente me encuentro más que satisfecha con la mochila ya que es práctica, cómoda y sobre todo tiene el espacio suficiente para todas sus cosas de la escuela.

Casi no pesa, súper funcional, de muy buen tamaño

Purchased this bag Aug 2021, This is the best school bag with wheels ,that I have purchased for my son. The side protectors works, his backpack is still in good condition and he can use it for another school year. Definitely recommend this. Update review: this bag is so durable and worth the money. My son has been using it for 3 years now and still looks good. He really loves this bag and can fit a lot of things. We'll planning to keep on using it for another school year and we're planning to buy an extra one for him next year!

La mochila está hecha con materiales de muy buena calidad. Amplia, bonito diseño (compré el diseño de sirena). Varios compartimentos, se puede llevar tableta o laptop. Tiene dos niveles para sostenerla/moverla, tanto una niña como un adulto y también se puede llevar como backpack.