Does any one else have this making a noise when they are turned off by the app but still have power going to them. Both of mine do :(

Customer service was great, but yes mine also made a noise that has little gaps in it. its too annoying to listen to and makes you have to turn them off at the switch, which is a bit pointless for a smart bulb. anyone with less than normal hearing would probably be ok with them

Does the company have an email other than through amazon?

Tuya is the app. contact through the app.

How do i pair with my alexa. It wont find device. Ive added the tuya app

Dear, Thanks for your message, the item was easy to pair with alexa. Please kindly refer this procedure： Open the Tuya APP, Add devcice, choose Lighting, Lighting ( Wi-Fi) Then ensure the bulb is fast blinking, ( 0.5s/time), Next, the lights would be added successfully. If not, Please power on the device switch the device on,off,on,off,and on subject to the user manual. confirm that the indicator blinks quickly. If you have any idea cotnact us an any time, we would solve it. Thanks for your attention Very Respect LED MALL Service Representative Charlotte

Brand	LVWIT
Manufacturer	LVWIT
Product Dimensions	7 x 7 x 13.6 cm; 140 g
Item model number	A70-30 WIFI DIM+CCT+RGB 12W B22 X-Y
Part Number	A70-30 WIFI DIM+CCT+RGB 12W B22 X-Y
Area Lighting Classification	IP20
Number of Items	2
Style	Modern
Colour	B22 14w 2700k-6500k
Shape	Bulb
Material	Metal, Plastic
Finish types	Dimmable
Included Components	NO
Voltage	230 Volts
Specific Uses	Indoor use only
Special features	14W ,not 12W, Cannot be used with dimmer at the same time., Compatible with Alexa, Google Assistant, WiFi
Shade Material	Plastic
Power and Plug Description:	NO
Batteries included?	No
Batteries Required?	No
Type of Bulb	LED
Cap Type	B22
Luminous Flux	1521 Lumen
Wattage	12 watts
Wattage	14 Watts
Incandescent Equivalent	100 Watts
Bulb Features	Do need to TURN OFF the 5G network when connect the smart bulb, supports 2.4g Wifi
Colour Temperature	6500 Kelvin
Colour Rendering Index (CRI)	80.00
Average Life	15000 Hours
Switching Cycles	15000 cycles
Switching Cycles	15000 cycles
Bulb Diameter	70 Millimetres
Bulb Length	136 Millimetres
Beam Angle	180 Degrees
Start Up Time	<1s
Item Weight	140 g
Guaranteed software updates until	unknown

LVWIT14W Smart Bulb B22, A70 Smart Life Bulb,100 Watt Equivalent,High 1521LM, Dimmed Smart Light Bulb B22,Compatible with Alexa,Echo,Tuya and Google, (Pack of 2)

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