Are these headphones Compatible with iphone 11?

No, you’ll have to buy the adapter for this since its a regular audio jack not an iPhone one. But that can be bought here on amazon for a reasonable price so you can make it adaptable.

Does these head phones have a warranty?

Yes. For U.S. and Canada: The warranty period for this product is one year. SDI Technologies warrants this product to be free of defects in workmanship and materials, under normal use and conditions throughout the warranty period. Physical damage or damage resulting from using accessories not designed for this product is not covered under warranty. Products purchased through auction websites such as eBay or purchased as refurbished, used, or store floor samples are not covered under warranty. A copy of the sales receipt is required to validate in-warranty coverage, even if the item was received as a gift. If proof of purchase cannot be produced, the product will be deemed out-of-warranty. Best Regards, eKids Support 1-800-288-2792

Out of nowhere, the sound changed. Music sounds great, but voices are muted when listening to anything. What can I do except the 3 volumes?

Sounds like the headphones need to come in for evaluation. Please try to use the headphones with a different device. If the problem persists, contact our support team Monday - Friday from 8am - 4pm EST. Best Regards, eKids/KIDdesigns 1-888-TOP-TOYS

Is there a way to get a new charger

It charges fine with a lot of standard android device chargers in my house. If it isn't showing that it is charging when you plug it in, try hitting the reset button. That's happened to us before. Always works.

Control Method	Remote
Control Type	Volume Control
Unit Count	1.0 Count
Item Weight	159 Grams
Is Electric	No
Antenna Location	Travel, Music
Compatible Devices	iPhone, Android, tablets, and laptops
Cable Features	Tangle Free, Retractable
Additional Features	Adjustable headband, volume-control, Foldable
Enclosure Material	Plastic
Specific Uses For Product	Travel, Home
Headphone Folding Features	Over Ear
Earpiece Shape	rounded
Headphones Ear Placement	Over Ear
Subject Character	PAW Patrol
Style Name	For Him
Color	Marshall Headphones
Wireless Technology	Bluetooth
Connectivity Technology	Wired
Headphone Jack	3.5 mm Jack
Frequency Range	20 Hz - 20,000 Hz

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