Is this compatible with the new kindle fire HD 10?

Hello - Fire HD 10 is not compatible with the Shifu Plugo App. The Fire HD 10 is about a 1/2 inch too wide and would not fit in the game pad. Hope this helps. Please write to us at reachout@playshifu.com for any questions. We'd be happy to help. Thanks, Team PlayShifu

Dies the piano need batteries?

Hi - Shifu Plugo Tunes is a non-electronic Piano. It doesn't have batteries, neither does it have speakers. It works along with the Shifu Plugo app on a smart device, like an iPad, iPhone, Android tablet or Android phone. Hope that helps. Team PlayShifu

The app constantly crashes and won't let us get beyond Falling Notes. Please help.

Hi CJ, We are sorry to hear that you are facing issues with the Plugo Tunes and we sincerely apologize for the inconvenience caused. As per our conversation, we have sent you an email from reachout[at]playshifu.com requesting a few details. Please check your inbox and write back to us so that we can further assist you accordingly. Looking forward to hearing from you. Sincerely, Team PlayShifu!

Does this work with Fire 8 Kids Pro?

Dear Nicholas, Thank you for exploring Plugo by PlayShifu! Your "Amazon Fire 8 Kids Pro" is compatible with the Plugo app. Please write to us at reachout[at]playshifu[dot]com for any other queries. We are happy to help. :) Regards, Team PlayShifu

Product Dimensions	12.99 x 5.7 x 2.7 inches
Item model number	Shifu022
Target gender	Unisex
Material Type	Plastic
Number Of Items	1
Pump type	Manual
Batteries required	No
Item Weight	3.4 pounds

Plugo Tunes by PlayShifu (Kit+App): Interactive Piano Starter Kit for Ages 4-10 | Educational Musical Toys for Early Childhood | Perfect Music/Musical Gift for Boys & Girls (Works with tabs/mobiles)

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