Avalon A3BLK Self Cleaning Bottom Loading Water Cooler Dispenser, 3 Temperature-UL/Energy Star Approved-Black Stainless Steel, 5 Gallons

I bought this for a good friend of mine who was just diagnosed with cancer. She was drinking tap water for years and never drank enough but now that I got her this dispenser, she finally drinks enough water. She loves that it has the hot setting so she can have tea & you can turn on and off via the switch in the back so it won’t use as much electric if you don’t need it. She said setup was simple and she has had zero issues with it (she’s had it about 3 months now.) I’ve used it whenever I go over to her house and the noise is not bad at all. It also fills pretty quickly. I’m actually purchasing one for myself because of how much she likes hers.

So far it’s been great. Assembly was simple. Noise level? Have not noticed. Hot water is hot, cold water is cold. For the money it’s a great buy. And looks more expensive then the other brands. Hot and Cold water came out 15 minutes after install. Update: my unit stopped cooling. The pump was still working, hot water was still hot. The Snowflake light was on. I contacted Avalon cause it states to do so. When I did, they told me I needed to contact Amazon since it was fulfilled by Amazon. “Kinda contradicts” what they say on large stickers on the water dispenser. Amazon was great to replace the unit and easy to work with. Thank you Amazon. So this is my second water dispenser in less 5 months of ownership.

Im going to be fair in this review its a great looking product and has great features but because of my experience I cant give it a good review. In only about 6 months the cold water wouldnt work so eventually they sent me a free replacement after doing the whole cord cut process because I was within the 1 year warranty. Everything went well with that. My main complaint is that they do not extend the warranty for the new unit. They only back their product for one year and if anything happens to the first unit you need to purchase an extended warranty on the next one even if your still within the one year warranty on the first product. Luckily it worked out for me on this one but seeing as how they barely guarentee their product quality i dont have high hopes for this to last too long but we’ll see. Even after all the hassle I went through replacing the first one they would not even give me a better deal on the new warranty even just for the year that it should be covered so I will just be getting a new water dispenser system when this one goes bad. It could be that this was a fluke but a 1 year warranty with no extension on the replacement says it all to me.

As someone who LOVES cold water, and living in a city with our quality trap water, this purchase is easily my favorite. It's easy to set up, easy to use, and quiet! We haven't used the hot water feature very much yet as it's the hottest part of the summer, but the cold water option is tested regularly. You can turn off the hot and cold features individually. It takes about a half hour or so for the hot water to get hot enough for noodle soup, and about the same for the cold water to get cold. Once the "change soon" light comes on, we can usually get another 3 or 4 cups of water through the cold tap, but it's room temp at that point. Also, it's nice and quiet. It did in our living room next to the recliner, and we barely hear it working. We've had it for about 2 months, and still loving it.

Works, until it doesn't. 20 months since purchase and now no water is dispensing. The cold water tank is frozen and when I reached out to Avalon I was told my options were purchasing a new thermostat or a new machine. And replacing the part looks like a longer process than I cared to engage in with a 20 month old machine. I honestly mostly understood what was going on from reading other reviewa because their website isn't really helpful. Would not recommend if you are looking for something durable or arent into repairing machines. In case it helps anyone looking to diy the repairs, look up "Avalon - Thermostat Probe Replacement" video to understand how to fix it. It was also really loud from early one. Like something was loose and would vibrate too loud only a few months in.

The first unit I ordered looked great, unpacked it, set it up, installed water bottle and immediately water ran out onto the floor. Some investigating revealed that the outlet elbow to the fill tank was broken off the pump. Contacted Amazon and they IMMEDIATELY made it right. Scheduled pick-up from my house and had new one delivered 3 days later. I will say, the 2nd unit was packed the same except it came in an additional box. The first unit did not look to be repackaged, but the unit was not packed in any additional boxing. I am a little bummed that the in bottle water suction straw is not the same. The 1st one had an offset metal straw, the 2nd one has a straight plastic one. Not a deal breaker. So far, seems to be working perfectly. NIce and quiet, keeps water nice and cold, hot works fine. I'm hoping it will last several years.

The Avalon A3BLK self-cleaning bottom loading water cooler dispenser is a fantastic addition to my home. The bottom-loading design makes it so much easier to change water bottles, avoiding the hassle of lifting heavy bottles. The self-cleaning feature is a big plus, it ensures the system stays clean without extra effort. It cools and heats water quickly, and both the cold and hot settings work perfectly for refreshing drinks or hot tea. The dispenser is sleek and modern, fitting well into any kitchen or office space. Overall, it’s a reliable, easy-to-use water cooler that performs well and keeps things convenient. Highly recommend!

I love this baby!! My previous water cooler was a top load, and I find this to be very convenient because now I don't have to lift five gallon bottles. The cold water is very cold, the hot water is very hot. I'd like the fact that a red light flashes when the bottle is empty.

Excellent product. Cool, not so cool and hot water, all in one. Easy to change bottle. Works great and looks good. Be aware that it can be noisy when it heats the water, but it's only a short, but regular, cycle a few minutes.

Mala calidad y hace ruido

We've had ours for a few months now and generally we love it! This water cooler is amazing for the fact that it's bottom loading, it's saved us a lot of struggles. My only "complaint" is that it gets quite loud when dispensing cold water. I highly recommend this unit if you're someone who lives alone and struggles to carry heavy bottles!

If I had a do over, I would NOT buy this water dispenser again as it will not last (12-13 months for mine). It constantly ran day and night , it’s real noisy and it ended up not being able to dispense cold water which is the main reason I purchased it. Save yourself a future headache and look around.

The thing started pouring water all over my floor. I opened the main chamber it had cut wires and disconnections I couldn’t fix. Absolute garbage. Don’t waste your $500 on this dollar store item. Returning it. Will try one more time to see if it was a one off. If it was I’ll edit my review. It’s taken a month for me to even get my refund which is infuriating. To be continued… Okay so, I’m pretty sure the first one they sent us was a return (understandably, it was garbage). None of the individual parts had been wrapped, the box was damaged, and obviously it was very broken. Upon receiving the refund (which took a FULL MONTH btw, heads up), we decided to give this cooler one more change. This one came in a pristine box that was shrink wrapped, the whole thing had all its individual parts wrapped (the drip tray was wrapped and in the box, whereas the first one it was loose in the chamber where the water goes. The tube that goes in the water was wrapped). And it runs like a dream! Super cold and hot water, virtually soundless (some slight vibrational sounds when refilling the chamber after use). Sleek and small. I’m really glad we decided to give this one more chance! I’m not impressed we were sent a return the first time, so I’m still not super happy with the company, but I am happy with the product now that we’ve received a functional one.