ABCCANOPY Easy Pop Up Canopy Tent with Sidewalls 10x10 Commercial -Series, White

This is a very sturdy tent that looks great, and came with side walls and everything. I have owned this tent for a while, and the reason I am writing this now is that one of the legs became damaged (assuming it was my fault or someone who borrowed it), but I reached out to customer service by e-mail, and after a few exchanges they were able to let me purchase just the damaged part, it was shipped within days after I ordered it, and it was very easy to install the new leg and now the tent is back to full functionality.

I really hate to leave such a low review on this canopy, but I hope to potentially solicit some customer service. Disclosure: I have no prior experience with commercial canopy's, this is my first. This really appears to be a great canopy, especially for the price. I did a lot of research before purchase. I have used it extensively in the last couple of months. It has stood up to heavy winds and rain, with proper securing. During heavy rains, a drop will come through here or there, but overall it keeps the interior very dry. It is easy to set up and break down. The bag is large and bulky, but great. I did get a second duffel bag to keep all of the sides and accessories in, as it is quite a squeeze to get them in the included bag, but they will fit, if I wanted. It comes with a variety of side panels, including 3 side walls, a door wall, a screen wall and a half wall. I have not used the screen wall as of yet, but probably will. I really don't see myself ever using the half wall, but it could be useful for other people's set-up. It also comes with weight bags, but I upgraded to a heavier weight tie down system. I am sure the included weight bags are sufficient for minor winds, but we get some pretty heavy storms in our area. Overall I am very satisfied with this canopy.Now for the downfalls. The first time we set it up one of the attachment loops came off that secures the wall to the leg. A minor issue, as the wall has many attachment loops. So between the other loops and zipping it to the other side wall, it remains secure. Also the pins that hold the legs scratched the legs pretty good, if you are not careful. I have attached pictures of both of these issues, and both were minor. I emailed the seller a pic of the broken loop and they said they would send me a replacement sidewall. Great! Problem is I have never received it and that has been almost two months ago. But again a minor issue, so no biggie.Now the real issue I have. Another one of the sidewalls, not the original one with the detached loop, has developed a damaged tooth in the zipper very near the top. Despite how minor it looks, and me finagling with it and trying to straighten it out, it will no longer zip to the adjacent wall. Remember this is near the top. So now I have a canopy that I cannot full secure at festivals overnight, because I cannot zip one corner together. This is a big problem. I have wrote the seller again, right before leaving this review, and I hope that they resolve this issue. Should the issue be resolved, I will update this review and this would certainly be a 5 star canopy in my view.

We purchased this canopy and found it to be exactly as described. However when we put it up the first time the peak pole adjustment broke. We contacted customer support at ABC and they were extremely responsive and helpful. Within 2 weeks we had a replacement and we were completely satisfied. Customer service was fantastic and easy to work with. They communicated very well and made sure we were satisfied customers. As to the quality of the canopy… it is exactly as it was represented to be. It is sturdy and made well. This is not a light weight canopy but the wheels on the case make it easy to place the canopy where you want to put it up. The canopy is very easy for 2 people to put up and take down. It is very easy for 2 people to put it in the fabric case. We will absolutely purchase another ABC canopy in the future. The company stands behind their product and that means something these days.

The canopy and sides are very good quality. I had bought this same brand several years ago and got a lot of use out of it but just wanted a newer one. I use this for craft and vendor shows and I only use the sides if there is a chance of rain but I need the sides to be rolled up for air flow but also ready to let down at a moments notice if it starts raining. Unfortunately there is no good way to tie them up. The front has Velcro straps and hooks but the sides don’t. It would be so much more convenient if the sides and back had this option.

Perfect one.I had bought another ezup tent & it was used so I’m not sure if that was different seller or something but it was defective but I repurchased again THIS one. .Came and it felt and operated as new and it functioned as should. It came up properly without trouble ! And it’s pretty. It was my first outdoor festival and needed a tent so for my first surprisingly it was a success . Tent was strong and I didn’t even use the sandbags . So I have a huge festival coming up, preparing the sides and more and this tent will work perfect. I’d say it’s pretty professional.